Last Updated: January 1, 2026
MauritiusPackages.co.za (“we”, “us”, “our”, “Site”) is committed to protecting your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and applicable South African data protection and privacy laws.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or interact with our Site.
MauritiusPackages.co.za is an online destination information and travel enquiry platform. We provide information about travel packages and holiday options for Mauritius to users. We are not a travel agency and do not sell travel services directly.
We may collect the following categories of personal information when you use our Site:
When you submit an enquiry form, you provide:
Full name
Email address
Telephone number
Travel preferences (e.g., travel dates, number of travellers, destination preferences)
Any additional message you submit via the form
We collect technical data when you interact with our Site, including:
IP address
Device and browser details
Pages visited, time spent on site
Date and time of access
We do not collect sensitive personal information such as race, religion, health data, or financial data.
We collect and process your information for the following purposes:
To respond to your enquiry and share it with a relevant travel agency
To provide information and content you request
To improve and personalise your experience on our Site
For analytics and technical improvements to our website
We do not sell goods or services, and we do not sell your personal information to any third parties.
When you submit an enquiry form:
Your personal information is shared with a third-party travel agency partner chosen based on your indicated preferences or enquiry content.
The Travel Agency may contact you directly to discuss your travel requirements.
Our partners are required to keep your personal information confidential and to use it only for the purpose of responding to your enquiry.
We may also share information with:
Service providers (e.g., hosting providers, analytics services) who help us operate the Site
Law enforcement or regulatory authorities if required by law or if necessary to protect rights, property, or safety
Under POPIA, we process your personal information if it is:
Necessary for the performance of a service you request (e.g., enquiry handling)
Based on your consent (when you submit a form)
Necessary to comply with a legal obligation
Necessary for legitimate interests in improving and operating this website
By providing your information and submitting an enquiry form, you consent to the processing described in this policy.
We use cookies and similar tracking technologies to improve your experience. Cookies:
Help the Site function properly
Provide analytics on how the Site is used
You may configure your browser to disable cookies, but this may affect certain Site features.
We implement reasonable technical and organisational safeguards to protect your personal information from unauthorised access, loss, alteration, disclosure, or destruction.
Data may be stored on secure servers within South Africa or internationally by service providers.
You have the right to:
Access your personal information
Correct or update inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent at any time (without affecting the lawfulness of prior processing)
To exercise these rights, please contact us at the details below.
We retain personal information:
Only as long as reasonably necessary for the purpose for which it was collected
In accordance with applicable laws and internal retention schedules
If you have questions, requests, or complaints about this Privacy Policy or your personal information, contact us at:
Email: janke@mauritiuspackages.co.za
We may update this Privacy Policy occasionally to reflect changes in law or business practices. Updated versions will be posted on the Site with the “last updated” date revised.
